You may want to check your correct email settings in this article: Email Connection Settings.
Are you using email programs like Gmail, Outlook, or Yahoo Mail?Īside from adding your email account in your cPanel, you have to make sure that the settings in your email program match the ones in your hosting account.For more information, please check out the article, Local, Backup, and Remote Mail Exchanger. If a different provider is hosting your emails, you may want to change your email routing to Remote and set it up to Local if you wish HostGator to manage your emails. Does your email routing match your MX records?Įmail routing or the email delivery method is configured in your cPanel, depending on how you set up your MX records.Here is a guide on setting up your MX records: How to Set Up Your MX (Mail Exchange) Record. Upon setting up your domain name, you may want to set up your MX records too. Are your MX records properly set up in your email host?Īn MX record identifies which server is going to handle your emails.Please check out this article on creating email accounts in cPanel: How Do I Create Email Accounts in cPanel?
Generally, you will need to add your email address to your hosting account first for you to use your hosting’s email. What You Should Check if You're Experiencing This Issue
